Interesting CRM Articles
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Interesting CRM Articles
5 Reasons Why CRM is Even More Important During a Recession
In a recession, you need to work smarter, not just harder. With CRM, your business can become more strategic — and more profitable — by applying its resources more efficiently to serving and developing customers...
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C.R.M. Success "The Five Essential Elements"
Every business expects their customer relationship management (C.R.M.) initiative to deliver rapid results enhanced productivity; increased customer acquisition, satisfaction and retention; improved profitability. But, C.R.M. is more than just a software application...
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Customer Retention in a Recession
With a recession in full swing, cutbacks are being made. The latest Bellwether report from the IPA revealed the biggest fall in marketing budgets for nine years. However, in an economic downturn it is even more important to spend and use marketing budgets wisely. In the current climate it is easy to think the worst but marketing departments will still have money to spend.
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